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Solar System Not Producing? We Fix It. Didn't Install It? Doesn't Matter.
Enphase. SolarEdge. SMA. Generac. Austin, San Antonio, and everywhere between. Installer gone, unresponsive, or out of business? We diagnose it. We fix it. We take over service. Most systems get diagnosed same-visit. Response runs 24 to 48 hours, parts included.
Field service
Inverter rescue
Comms check
Certified across every platform we touch. 13.5 NABCEP continuing education credits, all of it earned through real coursework: Enphase University, SolarEdge training.
Installer gone or unresponsive? We call that an orphaned system. Plain language, nothing official about it, just a system with nobody answering the phone. Your equipment’s manufacturer support and warranty coverage don’t vanish with the installer. What vanishes is who’s willing to show up. That’s us. We show up.
We diagnose it. We repair it. We recommission it if it’s been sitting dead a while. Enphase, SolarEdge, SMA, Generac, doesn’t matter who put it up. We didn’t have to install your system to take responsibility for it.
01 · Tell Us What’s Wrong
Installer gone? Unresponsive? Start here. No account transfer. No paperwork chase. Just a technician looking at your system.
02 · We Read Your System First
We read the data before we ever roll a truck. Monitoring history, error codes, production logs, whatever your system is still willing to tell us.
03 · Diagnosis → Fix
Repair. Part replacement. Manufacturer RMA. Full recommissioning. Whatever it takes to get the array back online, that's the one we do.
04 · System Online, Documented
Every repair photo-documented. Ongoing monitoring after, if you want it. Either way, you're not back here again.
A lot of these calls start with "my installer's gone." See how Orphaned System Rescue works →
Tell Wattzen what's happening and we'll get the right technician assigned.